ezidox Collector FAQs
It's simple! Just go to the ezidox portal and enter your details and select a password. You will receive a confirmation email that will then allow y...
Tue, 10 Mar, 2020 at 4:52 PM
ezidox is totally free for senders (e.g. loan applicants). Document collectors (brokers or lenders) pay a fee based on how many loan applications they...
Mon, 19 Aug, 2024 at 5:23 PM
Safely! Documents will be stored in a highly secured encrypted cloud storage server based in Australia, accessible only by you, your clients and people a...
Tue, 1 May, 2018 at 8:47 AM
Easily! You can use the web browser from your desktop or any internet enabled device to access the ezidox web portal, or you can download the mobile app ...
Wed, 20 Jun, 2018 at 4:04 PM
No! All the costs are included in the subscription plans. There are no additional storage costs for the actual space required. If you cancel your acco...
Mon, 19 Aug, 2024 at 5:00 PM
Yes! Anything you are required to send to your customers (PDS, Loan Guides, General Info) can be sent via ezidox so you know, and can show, exactly what ha...
Fri, 23 Nov, 2018 at 11:42 AM
Yes! You can easily add other people to your ezidox portal by inviting them within settings (for example a colleague or your personal assistant).
T...
Wed, 26 Jul, 2017 at 4:41 PM
Once the application has been created the collector can click on the top left ‘edit’ button to modify the application details such as the document due d...
Mon, 11 Nov, 2019 at 11:50 AM
The documents required can be uploaded by all senders and by individuals managing the request: your customer, any co-borrower or guarantor as well as any ...
Wed, 26 Jul, 2017 at 4:43 PM
To Share a Document Request and Send documents To Share the Document Request 1. Go to any Application. Click on “+” icon next to the share option...
Mon, 11 Nov, 2019 at 11:58 AM