If you choose to close your account we will, firstly, be very sorry to see you go. Please tell us why at [email protected] so we can try and fix any problem you are having.
If you still decide to close your account we will give you sufficient time to download all the documents in your account and they will be sensibly named and indexed so you can continue to use them on your normal digital file system.
After you have confirmed that you have retrieved all the documents, or after the expiration of 1 year from cancellation, you will receive one final notice before all your documents will be deleted from our cloud storage system.