ezidox General FAQs

What is ezidox?
Requesting and Sending documents for complex transactions is a manual time consuming process for both customers and collectors; it’s not easy to track wh...
Fri, 25 Nov, 2016 at 11:22 AM
How do I register?
1: To register for ezidox, simply go to the ezidox website: Click here if you are a Collector Click here if you are a Sender 2. Enter ...
Fri, 25 Nov, 2016 at 11:24 AM
Supported devices
ezidox is a web platform that you can access via your computer or any internet enabled device. It is supported by an app that runs on both iOS (...
Fri, 25 Nov, 2016 at 11:34 AM
Security
Is my data secure?  All the documents you collect or send via ezidox will be stored in a secure cloud-based environment. Furthermore, the files are stor...
Fri, 25 Nov, 2016 at 11:35 AM
Updates
Regular updates to the web portal and the supporting apps will be developed and you will be notified of any changes by checking here If you have an...
Fri, 25 Nov, 2016 at 11:37 AM
Change Password
To change your password simply go to profile page in the web portal or app and then select Change Password.  You will need to enter your original pa...
Fri, 25 Nov, 2016 at 11:37 AM
Forgot Password
If you have forgotten your password simply click on Forgot Password at the Sign In page on the web portal or app and a link will be emailed to you to set ...
Wed, 26 Jul, 2017 at 3:58 PM
Troubleshooting
Can’t Login? Check you are using the correct email address and then try again.  If you still cannot access your account try clicking on forgot p...
Fri, 25 Nov, 2016 at 11:38 AM
How do I register to ezidox account using Google
1.To register for New ezidox account using Google, simply go to the ezidox website:         Click here if you are a Collector         Click here if you...
Fri, 11 May, 2018 at 9:25 AM
Supported Files
The following file types and extensions are supported by ezidox Document Pdf,  Password Protected pdf,docx Image jpg, bmp, doc, jpeg, png, wbmp, tif, t...
Wed, 24 Oct, 2018 at 10:10 AM